Contact Us
We are open from Monday to Friday, from 9:00am - 5:30pm and can be contacted by Email, Telephone or Mail.
Your question may be addressed in our
FAQs section so please check there first.
E-Mail
Please
email your enquiry with your name, email address and contact telephone number to
pct.enquiries@banctec.com. Please do not include your card number within the email.
We will always endeavour to reply to your e-mail within 24 hours (unless at the weekend or bank holiday).
Telephone
If you would prefer, you can call us on the following number and we will be happy to answer your query:
01753 77 5109 (Monday to Friday 9:00am - 5:30pm)
If you have lost your card or had it stolen please call:
01159 577420 (24 hours, 7 days a week).
Customer Correspondence
Card Services
PO Box 67528
London
EC2P 2HU